Himalayan Wellness Retreats House/Accommodation Policy
"We reserve the right to amend, modify, change, cancel, vary, or add to the Himalayan Wellness Retreats reservation policies or the content featured on our Himalayan Wellness Retreats website (www.himalayanwellnessretreats.com) at any time without prior notice. Please check our website regularly for updates to the Himalayan Wellness Retreats Policy & Rules. Any modification to these policies or rules that occurs before your departure will be considered a part of your reservation agreement with us. A copy of the Himalayan Wellness Retreats Policy & Rules is available on our website (www.himalayanwellnessretreats.com), in the Guest Room Notebook, and can be obtained from Front Desk staff upon request."
Important Notice
1. Check-in from 13:00 PM - anytime (Early check-in subject to availability) and check-out time is 10:00 PM last 12:00 PM. Early check-in and late check-out will be considered Subject to availability.
2. Extra beds are available upon request for an additional charge of Rs 800.
3. GST / Taxes charged extra and applicable as per government directives.
4. 100 % advance Payment deposit at the time of Check in.
5. We do not accept personal Cheques for payment.
6. It is Mandatory for all customers and their visitor guests to share their ID cards. Foreign Nationals are required to present their passport and valid visa.
7. Smoking, Alcohol, Gambling, Prostitution, contraband goods, drugs, etc – are all strictly prohibited within the Himalayan Wellness Retreats premises.
8. Non Vegetarian food is not allowed in the Himalayan Wellness Retreats premises.
9. We do not allow Pets.
10. We do not allow visitors entry to guest room.
11. Tariff - subject to change without prior notice.
12. Amendments or changes to bookings are allowed only up to 72 hours (3 days) prior to arrival. Requests will be considered based on availability.
13. Children are welcome, ! Children aged 0 to 4 years stay free when using existing bedding. Please note that children in this age group may not be eligible for complimentary breakfast. Extra beds are available upon request for an additional charge of Rs 800.
14. Cancellations are subject to charges if made within 5 days prior to the arrival date. After this period, a cancellation fee of 25% of the room rate will apply. Guests will receive an email with check-in instructions 5 days prior to arrival. Front desk staff will greet guests upon arrival. For more details, please contact the property using the contact information provided.
15. We accept advance bookings only up to 5 days prior to arrival, with a 25% tariff as advance payment for confirmation.
16. Personal food and beverages are not allowed.
17. Disputes are subject to Rishikesh Jurisdictation.
Himalayan Wellness Retreats Policy & Rules
1. Accommodation will only be provided to guests whose details are registered with Himalayan Wellness Retreats reception.
2. Guests will be provided with a room key only upon arrival and after completing the registration at the Himalayan Wellness Retreats's reception desk.
3. Due to the Himalayan Wellness Retreats's location in a residential area, guests, especially those in groups, are required to be respectful of noise levels during the evening.
4. Please note that the check-in and key-collection take place at the Himalayan Wellness Retreats Reception only.
5. Guests are required to show a photo identification upon check-in.
6. It is prohibited to bring flammable materials, explosives, or firearms into the Himalayan Wellness Retreats. The possession or storage of any combustible or hazardous items, prohibited goods, or objectionable materials is strictly forbidden.
7. Subject to availability of the storage space, the guest customer can store luggage in the luggage room, at the their own sole risk as to loss or damage from any cause, Luggage may not be stored for a period of over 24 hrs.
8. Gambling, smoking, contraband or smuggled goods, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals, non-vegetarian food, and any outside food are strictly prohibited on the Himalayan Wellness Retreats premises.
9. Guests will be held responsible for any damage to the Himalayan Wellness Retreats amenities, articles, furniture, property, etc., caused by themselves, their visitors, or any other person for whom they are responsible. Guests must compensate for such loss or damage in full, as determined appropriate by the management.
10. Visitor entry to guest rooms is strictly prohibited. However, in exceptional circumstances, management may allow a visitor into a guest room only after verifying photo ID proof and registering the entry at the reception. Additionally, the guest must provide signed approval, and mandatory registration at the reception desk is required, including leaving an identity card and personal details.
11. The Himalayan Wellness Retreats reserves the right to deny further accommodation to any guest who fails to behave decently or comply with the Himalayan Wellness Retreats policies and rules.
12. Guests are not allowed to cause any disturbance, nuisance, or annoyance to other guests or within the Himalayan Wellness Retreats premises. It is expected that all guests will conduct themselves in a respectable, civilized, and decent manner.
13. The management will not be held responsible for any loss or damage to the guest's belongings, for any reason whatsoever.
14. The guest shall be solely liable and responsible to the management, its other customers, guests, invitees, visitors, agents, and staff for any financial loss or damage, whether direct or indirect, resulting from the guest's own negligence or failure to observe any Himalayan Wellness Retreats rules, policies, or instructions.
15. Using photographs and videos taken on the Himalayan Wellness Retreats premises for commercial or public purposes is illegal. Those who violate this rule will be subject to prosecution.
16. The management reserves the right to request any guest to vacate their room or any other area of the Himalayan Wellness Retreats immediately, without prior notice and without providing any reason. The guest shall be obligated to vacate when requested. In case of non-compliance, the management has the right to remove the guest's luggage and belongings from the occupied room.
17. Guests are requested to observe, abide by, and comply with all applicable laws, acts, and government rules and regulations in force from time to time.
Guaranteed Reservation
All reservations must be guaranteed with a deposit. Guests must be 18 years or older. We accept bank transfer and cash payments. A 25% deposit is required at the time of booking to guarantee your reservation, with the remaining 75% due at check-in. Please ensure you receive a reservation confirmation number when making your booking. In any case reservations must be cancelled at least 5 days prior to the arrival date (Himalayan Wellness Retreats time) to avoid a cancellation fee.
Early Check-In/Pre-Registration
Early check-in is offered based on availability. If you require guaranteed check-in before 12:00 AM, pre-registration and payment are required. Please contact the front desk staff directly to make reservations and complete a payment transfer confirmation In favor of the Himalayan Wellness Retreats's bank account.
Check-In Requirements
Guests must be at least 18 years of age to check in at the Himalayan Wellness Retreats. For security reasons and to prevent fraud, guests are required to confirm their identity by providing a valid government-issued photo ID (such as a state driver's license, passport, etc.) at check-in. A payment method in the name of the guest registering is also required. It is the guest's responsibility to fully understand how their bank processes pre-authorizations and charges related to the transaction.
Check-Out Procedure
Check-out time is 10:00 AM. Please check out at the front desk so that housekeeping can begin cleaning your room as soon as possible. If you require a later check-out, please contact the front desk prior to your departure date. We will do our best to accommodate your request, but it is subject to availability. A charge may apply for late check-out.
Special Requests
We will make every effort to honor special requests, such as a specific room number, adjoining rooms, extra beds, etc., upon your arrival. All special requests are noted in the reservation, and we will do our best to accommodate them. However, the availability of these items cannot be guaranteed in advance.
Payments
All reservations and registrations must be guaranteed with payment. All guests are required to present a valid method of payment, even if they plan to pay in cash upon check-out.
Individual room reservation, deposits & guarantees
A deposit is required to make an individual room reservation. However, a valid method of payment is required at the time of booking to guarantee the room and secure the reservation.
Reservation & Payment For Guest By Private Third Parties
Generally, third-party payments are not permitted. However, if you are paying for a family member and will not be physically present at the Himalayan Wellness Retreats, we require full payment for the intended stay, along with a copy of your ID, passport, or driver’s license. You will be responsible for any damages or losses incurred. We reserve the right to refuse a reservation at any time, for any reason. Please contact the Himalayan Wellness Retreats reservation department at least 72 hours prior to the guest’s arrival. If payment is made by bank transfer, we must receive the payment notice and process the approval for your reservation prior to the guest’s arrival.
Rates
All rates are quoted in INR, plus taxes. Rates may increase without prior notice. Rates advertised at the Himalayan Wellness Retreats reservation desk or in promotional material are subject to change at any time and may increase or decrease at the Himalayan Wellness Retreats's discretion. Rates are subject to availability.
Right To Refuse Service
The Himalayan Wellness Retreats is privately operated. We reserve the right to refuse service to anyone for any reason(s) that do not violate the laws of the Republic of Uttarakhand, India. The Himalayan Wellness Retreats has a zero-tolerance policy, and we may refuse service or accommodation, or remove a person without refund, who refuses to abide by the reasonable standards and policies set by the management of the Himalayan Wellness Retreats. The Himalayan Wellness Retreats may refuse service or evict a guest under the following circumstances:
1:- Refusal or failure to pay for accommodations.
2:- Being under the influence of alcohol, drugs, or any other intoxicating substance, and acting in a disorderly manner that disturbs the peace of other guests or violates state liquor laws.
3:- Engaging in disorderly behavior that disturbs the peace of other guests.
4:- Failure to properly supervise their children at all times.
5:- Using the Himalayan Wellness Retreats for an unlawful purpose.
6:- Bringing into the Himalayan Wellness Retreats: an unlawfully possessed firearm, or any other unlawful item, including explosives, hazardous substances, or toxic materials that may endanger others.
7:- Destroying, damaging, defacing, or threatening harm to Himalayan Wellness Retreats property or other guests.
8:- Causing or permitting persons to exceed the maximum allowable occupancy of a room.
Quiet Hours
From 10:00 PM to 9:00 AM, if you become aware of a disruptive guest, please contact the front desk staff immediately by room phone or in person. music, voices, or other devices must be kept at a respectful, low volume at all times. Doors should be opened and closed quietly. No congregating or running in the terraces or alleys.
Visitors
No visitors are allowed after 10:00 PM. Visitors must notify the front desk upon arrival. Visitors must be accompanied by the registered guest at all times. Visitors are not permitted to use guest amenities, including Himalayan Wellness Retreats services. As a registered guest, you are responsible for your visitor at all times.
Breakfast Policy
If you would like a full hot breakfast, the front desk staff will be happy to offer you a discount. We are happy to serve you! "Dine, Delight, Repeat." Nestled in the heart of the city, our restaurant offers a culinary escape that delights the senses. Inspired by global flavors and crafted with the freshest local ingredients, each yogic dish tells a story of passion and creativity. From signature appetizers to indulgent entrees and desserts, every bite is designed to surprise and satisfy. The atmosphere is warm and inviting, with contemporary decor and soft lighting setting the perfect backdrop for gatherings with friends, family, or a group of yogic/practitioner/beginners. Our attentive staff is dedicated to delivering an exceptional dining experience, ensuring every moment is memorable. Come indulge in the artistry of fine food, where every meal is a celebration of flavor, creativity, and hospitality.
Cancellation Policy
Himalayan Wellness Retreats is not responsible for weather conditions, personal emergencies, or schedule changes. Reservations must be cancelled 5 Days ( 120 Hours ) Himalayan Wellness Retreats time, prior to your arrival date, in order to avoid room cancellation fee. If you cancel any reservation, you must obtain and save the cancellation notification.
No Show Charges Policy
Failure to check in on the scheduled arrival date for a guaranteed reservation will result in a No-Show fee being charged to your deposit. You will be charged for the first night’s stay, including one (1) full room rate plus taxes, and the balance of the reservation will be canceled.
Do not disturb and access to rooms
To provide all of our guests with an exceptionally clean and safe Himalayan Wellness Retreats experience, we offer daily housekeeping. Our housekeeping staff will honor the “IN” door hanger once during a twelve-hour period to indicate that the room is occupied. However, the housekeeping staff is required to enter the room at other times to clean, check for safety, and verify the condition of the room.
Management reserves the right to enter a room with an “IN” status for reasonable purposes, such as in an emergency, for housekeeping, maintenance, to verify that the room, its furnishings, and mechanical equipment are intact, or to address or prevent a violation of our Himalayan Wellness Retreats policy/house rules.
In the event of suspected illegal activity, management reserves the right to summon law enforcement to assist with eviction. The right to privacy ends when a Himalayan Wellness Retreats policy or house rule is violated. Law enforcement will be granted immediate access to Himalayan Wellness Retreats property and the rooms of evicted guests.
Children Policy
Children are welcome, ! Children aged 0 to 4 years stay free when using existing bedding. Please note that children in this age group may not be eligible for complimentary breakfast. Well-behaved children of all ages are welcome. Children aged 4 and under stay for free when sharing a room with one or more paying adult(s) and using existing bedding. As parents, guardians, or chaperones, you are personally and legally responsible for your children and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the Himalayan Wellness Retreats property unsupervised. Children are not permitted in public areas without being accompanied and supervised by a parent, guardian.
Maximum Occupancy
Room occupancy requirements are based on safety regulations. The maximum occupancy for a standard room is 2 guests. A limited number of extra beds (mattress beds) are available upon request. Availability is on a first-come, first-served basis for all rooms. If the maximum number of guests is exceeded, you will be asked to rent an additional guestroom for proper accommodations.
Room Keys
Room keys are issued to the registered guest(s). No room keys will be issued to youth under 18 at any time. I.D. is required if you have lost your key and require a duplicate. Please return room keys to Front Desk at Check-out.
Housekeeping/Room Inspection
Housekeeping is provided daily between 9:00 AM and 2:00 PM, or on demand. During the Rishikesh Chardham Season, housekeeping may begin as early as necessary, subject to availability. Additional requests, such as extra beds or specific room preferences, will be accommodated based on availability. Rooms are cleaned and inspected daily, and a detailed log is maintained for each room and its linens. Rooms are rented to guests in appropriate condition, free of any prohibited odors. Our housekeeping and front desk staff are trained to identify odors from prohibited items. If our investigation concludes that you have smoked in your room, cooked, or brought a prohibited item into the Himalayan Wellness Retreats, you will be fined and evicted without a refund.
Linen Changing
Your comfort is very important to us. For guests staying multiple nights, bed linens are changed on a rotation schedule. Used towels are exchanged for fresh towels daily. If housekeeping is unable to change the bed due to personal items left on it, a note will be left. Housekeeping will be happy to change your bed linens and make your bed each day if all personal items are removed. Please contact our front desk staff if you have any additional questions or concerns.
Lost & Found Policy
We assume no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value, please contact us immediately at the front desk, and we will make every effort to assist you in locating your lost item.
Found Items
The Himalayan Wellness Retreats is not responsible for any items left behind by a guest. However, any item—except for perishable items—left behind by guests and found by housekeeping after departure will be collected, logged, and stored in a secure location for collection by the owner for up to fourteen (14) days. Records of lost and found items are retained for 6 months. Reasonable efforts will be made to notify the guest if an item is found. Perishable items, underwear, and miscellaneous toiletries will be discarded.
Unclaimed Items/No Contact
Lost and found items are held for fourteen (14) days while we attempt to contact the guest. If the guest's contact information is incorrect or their cell phone mailbox is full, and we are unable to reach the guest during the fourteen (14) day holding period, the unclaimed item(s) will be stored for an additional 1 months. After this period, any unclaimed item(s) will be discarded, donated to local organizations, or disposed of accordingly by the Himalayan Wellness Retreats.
No Firearms & Weapons
The safety and security of our guests and staff is extremely important to us. Our Firearms and Weapons Policy is designed to protect our guests, vendors, staff, and owners, and it applies to the presence of firearms and weapons on Himalayan Wellness Retreats premises. However, this policy has been developed to create a safe environment by prohibiting firearms and weapons on our premises. The Himalayan Wellness Retreats is private property, and for the safety of all our guests, firearms and weapons are not permitted on the premises, even if legally owned.
No In Room Party
The Himalayan Wellness Retreats enforces a strict No In-Room Party Policy to ensure the safety and comfort of all our guests. No parties, loud disturbances, or noise nuisances are allowed or tolerated on the premises. In the event of a disturbance, one polite warning will be given to reduce the noise. If the request is not followed, the guest will be asked to vacate the Himalayan Wellness Retreats without a refund. The registered guest(s) are responsible for all visitors. Non-registered visitors are only permitted until 9:00 PM. If additional people not listed on the Guest Registration Form are found in the room after 9:00 PM, your stay will be considered a party. You will be asked to vacate the premises without a refund and may be subject to a Guest Compensation Disturbance Fee.
WiFi Access
Himalayan Wellness Retreats WiFi is not unlimited. Access to our WiFi is free for registered guests but subject to certain data quotas. The WiFi signal quality may vary depending on the room location, the status of our equipment, and interference from other local wireless signals. The Himalayan Wellness Retreats assumes no liability for guest use of WiFi. If you reach your data quota, you may request additional WiFi access at the front desk, subject to a fee.
Website Content Accuracy
The Himalayan Wellness Retreats makes every effort to ensure the accuracy of the information presented on its website. However, we do not guarantee that the information provided is free from errors or omissions. The Himalayan Wellness Retreats does not accept any liability for inaccuracies or incomplete information and reserves the right to modify, update, or remove content on the website at any time without prior notice.
Links
The Himalayan Wellness Retreats provides links on its official website for the convenience of visitors and in good faith. However, the Himalayan Wellness Retreats does not accept any liability for the content or links provided on third-party websites, nor does it accept responsibility for any indirect or consequential loss arising from the use of or connection to its website.
Paid Parking
The Himalayan Wellness Retreats offers paid parking on-site for the convenience of our guests. Parking spaces are subject to availability and must be registered at check-in. Please note that parking fees apply and are charged separately from room rates. For any assistance or inquiries about parking, please contact the Front Des
Damage Room
Any damage to Himalayan Wellness Retreats property, whether accidental or intentional, is the responsibility of the registered guest for the specific room. Costs for repairs or replacements will be charged to the registered guest's. In extreme cases, criminal charges may be pursued. Damage to mattresses, linens, towels, mattress pads, sheets, bedspreads, blankets, etc., will incur charges for special cleaning, repair, or replacement of the damaged items.
Changes Or Modification To The Himalayan Wellness Retreats Policy / House Rules
We ( Himalayan Wellness Retreats ) reserve the right to amend, modify, change, cancel, vary, or add to the Himalayan Wellness Retreats reservation policies or the content featured on our Himalayan Wellness Retreats website at any time without prior notice. Please check our website regularly for updates to the Himalayan Wellness Retreats Policy/House Rules. Any modification to these policies or rules that occurs before your departure will be considered a part of your reservation agreement with us. A copy of the Himalayan Wellness Retreats Policy/House Rules is available on our website, in the Guest Room Notebook, and can be obtained from Front Desk staff upon request.
Introduction to www.himalayanwellnessretreats.com (Website) :- Our Vision : "To be a globally recognized haven for holistic well-being, where ancient practices and natural beauty guide individuals toward a life of mindfulness, health, and inner harmony."
Our Mission : We are committed to curating authentic, soul-nourishing wellness experiences that spark personal transformation and holistic healing. Through a thoughtfully crafted blend of yoga, meditation, Ayurvedic therapies, and nature-based healing, we create immersive retreats that go beyond relaxation—they awaken self-awareness, restore balance, and promote long-term well-being.
Our programmes are grounded in the rich spiritual and cultural heritage of Rishikesh, and guided by experienced practitioners who honor ancient traditions while adapting to individual needs. We incorporate local wisdom, sustainable practices, and community involvement, ensuring that our retreats not only serve our guests, but also uplift the environment and local livelihoods.
By connecting people back to the rhythms of nature and inner stillness, we inspire a way of life rooted in mindfulness, compassion, and sustainability—helping individuals return home with tools for lasting wellness, and a deeper connection to themselves and the world around them.
www.himalayanwellnessretreats.com (Website) is an Internet based content and online portal, a Himalayan Wellness Retreats incorporated under the laws of India. Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. www.himalayanwellnessretreats.com (Website) at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof. provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). The products can be purchased through the Website through various methods of payments offered. The purchase of products shall be additionally governed by specific policies of sale, like House Policy, Privacy Policy, Cancellation or Refund Policy, etc. and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by www.himalayanwellnessretreats.com (Website) packages or programme specific conditions, which may be displayed on the webpage of the Himalayan Wellness Retreats.
PAN Number :-
GST Registration Number :-
Phone Number : +91 9897515305, 9458340176
Working Hours : 8:30 - 18:30 pm
Email Id: himalayanwellnessretreats@gmail.com
Address: Nath Temple Street, Upper Tapovan, Tehri Garhwal Rishikesh, Uttarakhand 249192