Our Refund and Cancellation Policy
www.himalayanwellnessretreats.com (Website) (“we”, “our”, “us”) A refund policy of an E-commerce platform states that if a consumer is unhappy with a product or service, they will return it and receive a refund for the amount paid at the time of purchase. In certain situations, the consumer has a time period beyond which they cannot return the product, such as 14 days or 40 days from the date of refund request.
We have a customer friendly return policy. You will have to just write us on himalayanwellnessretreats@gmail.com within 24 hrs from time of delivery & return steps will given from our customer support.
1)- Provide us with the tracking details of the package or programme. Without this packages could get lost and any kind off replacement might be cancelled.
Mention the Company Name www.himalayanwellnessretreats.com (Website) and booking order request number ( --------------- ) on the return package. Last date of return refund request: 14 days from date of delivery. We will not be able to accept refund request after 15 days from date of booking process.
The cost of return shipping will not be covered by www.himalayanwellnessretreats.com (Website) Please note that the below return policy is NOT applicable on orders that are custom made or third party or agents.
Options after return
1)- Request a replacement, either the same item or a different item from the website
2)- Request a discount code of same value for purchase or booked later on the website. Using the code, you can select anything on the website upto the cancellations value. 3)- Request a refund. We will do a direct refund to the card through which payment was completed. In case the payment was done with cash, kindly provide us your bank account details on email himalayanwellnessretreats@gmail.com
Despite our best efforts, a small number of the many thousands of content in our catalogue are mispriced. However, we verify prices as part of our procedures. If a package price is lower than our stated price, we charge the lower amount and send you the confirmation.
To provide a safe and secure booking experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, www.himalayanwellnessretreats.com (Website) reserves the right to cancel all past, pending and future booking orders without any liability. www.himalayanwellnessretreats.com (Website) also reserves the right to refuse or cancel booking orders in scenarios like inaccuracies in pricing of packages or Programme on website and unavailability. We may also require additional verifications or information before accepting any booking order. We will contact you if all or any portion of your booking order is cancelled or if additional information is required to accept your booking order. If your booking order is cancelled after your card has been charged, the said amount will be reversed to our Bank Account. Any promotional voucher used for the cancelled booking orders may not be refunded.
Customer doesn't reply to the payment verification mail sent by www.himalayanwellnessretreats.com (Website)
Customer fails to produce adequate documents during the payment details verification
Misuse of another customer's phone/email
Customer uses invalid email and phone no.
Overuse of a voucher code
Customer refuses to pay for an order
Customer is involved in the snatch and run for any booking order.
Your are deemed to have accepted the terms and conditions. www.himalayanwellnessretreats.com ( Website ) reserve right to time modify the Terms & Conditions of Use of the site without any prior notification to you.
www.himalayanwellnessretreats.com ( Website ) reserves the sole right to accept or deny refunds and will act reasonably in the common interest of both parties involved. Purchases (Booking Confirmation) are only retractable in exceptional circumstances, such as a clear typographical error is made, or there if a seller defaults in any way with the package listed or in the confirmations of the same.
www.himalayanwellnessretreats.com ( Website ) does not guarantee continuous, uninterrupted access to the Site, and operation of the Site may be interfered with by numerous factors outside www.himalayanwellnessretreats.com ( Website ) control.
We, our subsidiaries, officers, directors, employees and our suppliers provide the Site and the Services on an "as is" basis and without any warranty or condition, express, implied or statutory. We do not guarantee and do not promise any specific results from use of the Site and/or the Services. If any provision of this User Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforceable. We reserve the right to alter these Terms & Conditions at any time. If the alterations constitute a material change to the Terms & Conditions , we will notify you via email according to the preference expressed on your account. What constitutes a "material change" will be determined at our sole discretion, in good faith and using common sense and reasonable judgement. You agree that this User Agreement and all incorporated agreements may be automatically assigned by www.himalayanwellnessretreats.com ( Website ) in our sole discretion, to a third party in the event of a merger or acquisition or any other event. You and www.himalayanwellnessretreats.com (Website) are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this User Agreement. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. This User Agreement sets forth the entire understanding and agreement between us with respect to its subject matter. No oral explanation or oral information given by any party shall alter the interpretation of this User Agreement. This Agreement will prevail over any conditions of sale imposed by a seller. Our Fees Policy is incorporated in this User Agreement by reference. The fees policy may be amended from time to time and material changes will be posted on the Site and sent to you at your registered email address.
“www.himalayanwellnessretreats.com ( Website) ” is a registered trade mark.
PAN Number :-
GST Registration Number :-
Phone Number : Call: +91 8800854549, What's App +91 7060340176 +91 9897515305
Working Hours : 8:30 - 18:30 pm
Email Id: himalayanwellnessretreats@gmail.com
Address:Balak Nath Temple Street, Upper Tapovan, Tehri Garhwal Rishikesh, Uttarakhand 249192